Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and NeverTrust.ai ("NeverTrust.ai", "we", "us", or "our") governing your access to and use of the website located at nevertrust.ai (the "Site") and any services offered through the Site, including the waitlist registration service (collectively, the "Services").

By accessing or using the Site, registering for the waitlist, or otherwise engaging with our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference.

If you are using the Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and references to "you" include that organisation.

NeverTrust.ai is currently in pre-launch development. The Services available at this time are limited to:

• Waitlist registration — allowing individuals to register their interest in NeverTrust.ai's forthcoming AI agent security product
• Informational content — providing information about NeverTrust.ai's planned product, technology, and approach to AI agent security

NeverTrust.ai's core AI agent security product (the "Product") is not yet available. Registering for the waitlist does not constitute access to, or a right to access, the Product.

To use the Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract in your jurisdiction
• Not be prohibited from receiving services under applicable law, including Australian sanctions law

By using the Services, you represent and warrant that you meet these eligibility requirements.

4.1 No Guarantee of Access

Registering for the waitlist does not guarantee that you will receive access to the Product. Waitlist positions are indicative only. We reserve the right to determine the order and timing of access at our absolute discretion.

4.2 Design Partner Programme

We may invite certain waitlist registrants to participate in a design partner programme, offering early access in exchange for feedback. Any such invitation is at our discretion and subject to a separate agreement.

4.3 Accuracy of Information

You agree to provide accurate and complete information when registering for the waitlist. You must not register using a false identity, another person's information without their consent, or a disposable or temporary email address intended to circumvent our processes.

4.4 No Fee

Waitlist registration is free of charge. We do not charge you to join or remain on the waitlist.

You agree not to use the Site or Services to:

• Violate any applicable law, regulation, or third-party right, including intellectual property rights and privacy rights
• Submit false, misleading, or fraudulent information through the waitlist form
• Transmit any material that is unlawful, defamatory, obscene, threatening, or otherwise objectionable
• Interfere with, disrupt, or damage the Site or its infrastructure, including through denial-of-service attacks, malware, or unauthorised access attempts
• Scrape, crawl, or extract data from the Site in bulk without our express written consent
• Attempt to probe, scan, or test the vulnerability of the Site or any related system
• Use automated means (including bots or scripts) to register multiple waitlist entries
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

We reserve the right to remove you from the waitlist or restrict your access to the Site if we reasonably believe you have engaged in any of the conduct described above.

6.1 Our Intellectual Property

The Site and all of its content, including but not limited to text, graphics, logos, interface design, code, product names, trademarks, and service marks, are owned by or licensed to NeverTrust.ai and are protected by Australian and international intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in our intellectual property. You may not reproduce, distribute, modify, create derivative works from, or exploit any part of the Site without our prior written consent.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your own personal, non-commercial purposes in accordance with these Terms.

6.3 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Site or the Product ("Feedback"), you grant us a worldwide, royalty-free, irrevocable, perpetual licence to use, reproduce, and incorporate that Feedback into our products and services without obligation or restriction. You waive any moral rights you may have in such Feedback to the extent permitted by law.

The Site and Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no representations or warranties, express or implied, regarding the Site or Services, including but not limited to:

• That the Site will be uninterrupted, error-free, or free of viruses or other harmful components
• That any information on the Site is accurate, complete, current, or reliable
• That the Product described on the Site will be developed, launched, or made available in any particular form, timeframe, or at any particular price

To the maximum extent permitted by applicable law, and subject to any non-excludable guarantees under the Australian Consumer Law, NeverTrust.ai and its officers, directors, employees, and agents will not be liable to you for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or other intangible losses
• Damages arising from your reliance on information provided on the Site
• Damages arising from unauthorised access to or alteration of your data or transmissions
• Damages arising from the conduct of any third party in relation to the Services

Where our liability cannot be excluded, it is limited to the maximum extent permitted by law, and in any event to resupply of the relevant service or payment of the cost of having the service resupplied.

Because the Services are currently free, our aggregate liability to you for all claims under these Terms will not exceed AUD $100 in any event.

You agree to indemnify, defend, and hold harmless NeverTrust.ai and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or relating to:

• Your breach of these Terms
• Your violation of any applicable law or third-party right
• Any information you submit through the Services

The Site may contain links to or integrations with third-party websites or services that are not owned or controlled by NeverTrust.ai. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party services you access through links on the Site.

Our collection and use of personal information is governed by our Privacy Policy. By using the Services, you consent to the collection and use of your personal information as described in that policy.

We reserve the right to terminate or suspend your access to the Site or Services at any time, without notice, if we reasonably believe you have violated these Terms or for any other reason at our discretion.

You may withdraw from the waitlist at any time by contacting us at hello@nevertrust.ai.

Upon termination or withdrawal, your right to use the Services ceases. Provisions of these Terms that by their nature should survive termination will continue to apply, including but not limited to intellectual property rights, disclaimers, indemnification, and limitations of liability.

We may update these Terms at any time. When we do, we will update the effective date at the top of this page. Continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms.

If we make material changes, we will take reasonable steps to notify waitlist registrants, which may include sending an email to the address you provided when registering.

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia for the resolution of any dispute arising under or in connection with these Terms.

Before commencing any legal proceedings, the parties agree to first attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days following written notice of the dispute.

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NeverTrust.ai with respect to the Site and Services, and supersede all prior communications and agreements.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms on one occasion will not constitute a waiver of our right to enforce it on any subsequent occasion.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure arises from causes beyond our reasonable control.

If you have any questions about these Terms, please contact us: